VIA Builds Momentum in the Legal Translation Market

By United Language Group

VIA, a leading provider of multilingual legal solutions for global businesses, today announced that the company realized a growth of its legal business increasing 100 percent over the same time in 2010. The significant increase is attributed to high quality service and unique service offerings such as rapid and custom governance, risk and compliance online course development. Recent clients include Sodexo, St. Jude Medical, Alliance Data, Intel, Dolby and Juniper Networks.

“Our centralized translation program can save up to 60 percent on legal review services and 30 percent on the cost of future translations,” says Chanin Ballance, CEO of VIA. “Our growth is really credited to our solutions, mature workflow process, and strong commitment to customer satisfaction; we continually achieve 99 percent on time delivery, 98 percent defect-free quality and an industry-leading NPS score of 65; one of the highest scores in the industry.”

“VIA provides us with highly accurate legal translations, and with an excellent and dedicated level of service in meeting tight deadlines. Additionally, our needs were met in a very cost effective and efficient manner,” say Gwyn Hobbs, Solicitor, Eversheds LLP at Cisco.

VIA’s service offerings include legal translations and attorney review services in over 100 countries and development of legal courses (in English only, or translated versions). The VIA Translation Portal provides clients with a superior technology platform and centralized approach to managing their legal document translation needs. Features of the Web-based portal include the ability to upload any file format, service and pricing delivery options to select attorney review, notarizations and attestations; as well as project tracking and reporting features. VIA pulls from a network of more than 1,000 professional, legal translators and certified, bi-lingual attorneys to procure the appropriate resources to manage multilingual contracts, patent filings, HR/compliance, employee and litigation documentation that comply with local language, cultural and regulatory requirements.

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