VIA and its specialty division, VIA Legal, a leading provider of accurate legal translation and award-winning web, game-based and mobile training solutions for global organizations, today announced that it has renewed its service contract with NAVEX Global through 2015.
Under the agreement, VIA will continue as the prime legal translation vendor and will provide comprehensive, scalable, affordable solutions to meet NAVEX Global’s translation and localization needs for their global hotline/helpline contact centers, ethics and compliance program awareness materials and online training courseware.
Using global best practices and efficient process methodologies, VIA has effectively delivered more than 1,000 projects annually with 99 percent on time delivery, ensuring NAVEX Global meets its customer’s Service Level Agreements (SLAs). In addition, VIA maintains a comprehensive Translation Memory for NAVEX Global, which grows with each translation and can be “recycled” or applied to future content to decrease the total volume of new translation needed and reduce localization costs.
“By working hard to gain a firm understanding of the NAVEX Global communication channels and SLA requirements, VIA has already been a reliable partner for more than eight years,” said Mark Reed, CEO, NAVEX Global. “Their flexibility in supporting our evolving needs, combined with their history of successful, on-time and accurate project delivery, mean VIA has earned our continued business.”
VIA specializes in high-quality contract, compliance, IP and litigation translation services in over 125 languages around the globe. In addition, VIA has built a hand-picked network of over 5,000 professional legal translators, bilingual attorney reviewers and learning specialists in over 100 countries. VIA also provides:
- 24/7 online ordering, tracking and reporting
- Multi-tiered support teams to provide near round-the-clock coverage, with no rush or expediting fees
- Specific experience specializing in compliance and call center workflows.
“VIA is uniquely qualified to support NAVEX Global’s current and aggressive growth strategy across all products and services,” said Chanin Ballance, CEO, VIA. “We are excited to continue to expand our relationship and remain committed to delivering the best services across all NAVEX Global’s business needs.”
VIA legal services include document translation support for contractual matters, mergers and acquisitions, intellectual property, patents, anti-trust matters, codes of conduct, company policies, international litigation, FCPA and UK Bribery Act compliance, eLearning and more.
About United Language Group: United Language Group (ULG) is one of the largest Language Solutions Providers in the world, providing smart, seamless and secure language solutions that help businesses win in the global marketplace. ULG envisions a world in which language is no longer a barrier, and helps global clients turn language translation and interpreting into a competitive advantage.
Press Contact:
Karen Sawyer
karen.sawyer@ulgroup.com
503.953.1003
